Shipping policy

Processing Time:
Orders are processed in 1–3 business days. You’ll get a tracking email once your order ships.

Delivery Estimates:

  • Canada: 2–8 business days

  • USA: 4–10 business days

  • International: 7–21 business days
    (Delivery times may vary.)

Shipping Costs:

• US & Canada: Free shipping on orders over $75, or $8 flat rate.
• International: Rates are calculated at checkout based on your location and shipping method.

*PO Boxes & Rural/Remote Addresses*

We ship to PO Boxes and rural/remote addresses; however, our standard flat-rate and free shipping offers do not apply to these locations. The following rates will be applied at checkout:

  • $18 flat rate on orders under $75
  • $10 flat rate on orders $75 and over

In some cases, if the actual shipping cost exceeds the amount collected at checkout due to carrier surcharges or remote area fees beyond our standard rates, we may contact you to request an alternative address or payment for the additional amount. If an alternative address is not available and you do not wish to pay the additional cost, you may cancel your order and receive a full refund.

If we do not hear from you within 3 business days of our last communication, we will cancel your order and issue a full refund.

To avoid additional charges or delays, we recommend providing a standard street address whenever possible.

Tracking Info:
You'll receive a tracking number by email. It may take up to 24 hours to update.

Customs (International Orders):
You are responsible for any customs fees or import taxes.

Order Cancellations - We begin processing orders as quickly as possible, and many orders are shipped the same day. If you need to cancel your order, please contact us as soon as possible after placing your order.

We will do our best to accommodate cancellation requests; however, once an order has been processed or shipped, we are unable to cancel it.

If your order has already shipped and you no longer wish to keep it, please refer to our 30-Day Satisfaction Guarantee for information about returns and refunds.

Cancellation requests are not confirmed until you receive confirmation from our team.

Wrong Address:
Please double-check your shipping info. We are not responsible for delays or lost packages due to incorrect addresses. Reshipping fees apply if the package is returned.

Lost Packages:
Contact us with your order number if your package is delayed or missing.